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Our Commitment to Data Protection

Oak-perch is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of your personal data seriously and have implemented measures to ensure your data is handled lawfully, fairly, and transparently.

Data Controller

Oak-perch is the data controller for personal data collected through this website. This means we determine the purposes and means of processing your personal data.

Contact details:
Oak-perch
47 Historians Lane
Cambridge CB2 1TN
United Kingdom

Email: [email protected]

Your Rights Under GDPR

Under data protection law, you have rights regarding your personal data. These rights include:

Right to Be Informed

You have the right to be informed about the collection and use of your personal data. Our Privacy Policy provides this information.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR).

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.

Right to Erasure

In certain circumstances, you have the right to request that we delete your personal data. This is also known as the "right to be forgotten."

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

Exercising Your Rights

To exercise any of your data protection rights, please contact us using the details above. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

There is no fee for exercising your rights, although we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We may also refuse to comply with your request in such circumstances.

Lawful Basis for Processing

We only process your personal data when we have a lawful basis to do so. The lawful bases we rely on are:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

Data Security

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. These measures are designed to protect against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

Data Breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.

Updates

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.